Travel Coordinator
Location: Cebu/Clark/Tarlac/Mandaluyong
Work Arrangement: Onsite, Fulltime
Shift: 7:00 AM to 4:00 PM | Monday - Friday
Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines, supporting our global clients in the accounting industry.
About this role . . .
Key Responsibilities:
- Managing and processing all travel requests for projects, as well as Group-level travel requirements.
- Assist Project Administrators with updating roster / Schedules (in excel spreadsheet) with confirmed booking details.
- Prepare and send out flight and accommodation itineraries to employees and / project teams.
- Overseeing the end-to-end travel process, including bookings, compliance, and documentation.
- Assisting with the reconciliation of travel accounts, including processing and validating invoices for project-related travel.
- Acting as a key point of contact for internal stakeholders, providing timely and accurate travel advice.
- Supporting and mentoring junior team members within the travel/project administration function.
- Manage and maintain shared mailbox ensuring timely and accurate processing of request
Qualifications / Skills:
- Travel industry experience booking high volume flights and accommodation. As a guide in the preceding 12 months booked in excess of 6,000 flights.
- Preferred years of experience: 3 years
- Strong English communication skills: both written and verbal. - need to be able to communication via Phone and email in a clear and concise manner.
- High-level computer literacy, with the ability to quickly adapt to multiple travel and client systems.
- Proven problem-solving skills with the ability to manage issues proactively and independently.
- Extensive prior experience in travel coordination roles within an Australian organization (construction, engineering, or resources sector experience highly regarded).
- Demonstrated ability to manage, coach, and support a small team.
- Experience in providing training and system support to colleagues.
- Confidence and professionalism in liaising with senior executives and project leaders.
- Strong organizational skills with attention to detail and the ability to manage competing priorities under pressure.
- High level of attention to detail
- Ability to work as a member of a team or independently
- MS Office Skills - Excel (Intermediate), Word, Outlook as per MS Office Skills matrix
- Strong understanding of online booking tools and systems
- Maintains good attendance and punctuality
- Able to complete set daily tasks
What's in it for you
- A competitive salary
- Health Insurance, and Life Insurance coverage
- 21 annual paid leaves
- Annual increase (Annual Performance Review)
- Tenure Recognition Program
- 20+ options of free coffee and chocolate drinks
- Billiards, table tennis, or foosball in our breakout room
- Work-life balance and logging off on time for you to enjoy more personal time.
- A genuinely diverse, caring, supportive and high achieving team environment.
- Ongoing training, development and career progression opportunities
- Free & conveniently located onsite parking.
We live by our VALUES to cultivate and foster growth and innovation.
BE AWESOME:Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.
KEEP IT REAL:We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.
BRING THE WOW:We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.
DREAM BIG:We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.
Join TOA Global and experience the difference!
We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.
