Travel Agent - Operations & Itinerary Assistant (Remote)

Full-Time | Remote

MySwissPanorama Hiking & Travel GmbH is a Swiss-based travel agency specializing in curated experiences across Switzerland. We design and operate unique travel programs, tours, and itineraries for international guests who want to experience Switzerland in an authentic and high-quality way.

We are looking for an experienced Travel Agent to join our remote operations team. This role is specifically designed for professionals who already have hands-on experience in the travel industry - whether as a travel agent, tour operator, or in travel operations.

Your Role

You will support our operations team with the preparation and organization of our tours across Switzerland. Your work ensures that all information in our internal systems is accurate, structured, and ready for operational use.

Key responsibilities include:

• Creating and structuring travel itineraries for Switzerland
• Entering and maintaining travel data in our internal system (EZUS)
• Completing and verifying supplier information (hotels, activities, partners)
• Uploading and organizing hotel data, images, and room categories
• Supporting the preparation of tours and travel programs
• Pricing hotels, activities, and travel suppliers
• Assisting with partner communication and operational coordination
• Supporting our team with email and administrative travel operations tasks

Accuracy and structured work are essential.

Requirements (Must-Have)

• Minimum 4 yearsof professional experience as a Travel Agent, Tour Operator, or in a travel agency/tour operations environment
• Experience with itinerary planning and travel product creation
• Excellent English (written and spoken)
• Strong attention to detail
• Ability to work independently and follow structured workflows
• Reliable internet connection and remote work setup
• Willingness to submit a short 2-3 minute introduction video in English as part of the application process

Nice to Have

• Experience with travel booking systems or CRM tools
• Knowledge of Switzerland as a travel destination
• Experience working with international teams
• Experience with EZUS or similar travel operations platforms

Tools You May Work With

• EZUS (travel operations platform)
• Zoho (email and internal tools)
• Travel supplier websites
• Internal documentation systems
• No prior experience with these tools is required. Training will be provided.

Working Conditions

Location: Remote

Position: Full-time

Working hours will partially overlap with Swiss businrience and performance.

Please Read Carefully

During the application process, you will be asked the following question: Do you consider yourself a detail-oriented and precise worker To confirm that you have read this job description in full, please answer No to this question. This helps us identify candidates who pay close attention to instructions.

Application Process

To apply, please submit the following:

1. Your CV
2. A shot written introduction about yourself
3. A 2-3 minute video introduction in English (this is required and applications without a video will not be considered)

We look forward to hearing from you!

Typical schedule range: early afternoon to evening (Philippines time; exact schedule can be discussed).

Compensation

Monthly salary: $700 - $1,500 USD

Salary depends on experience