Travel Account Representative

1-3 Years

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Early Applicant

Job Description

Description

Assist clients in booking travel arrangements including flights, hotels, and car rentals.
Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
Educate clients on travel policies, procedures, and available options.
Maintain accurate records of client interactions and transactions.
Stay updated on industry trends and travel advisories to provide the best recommendations.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: 13 years in travel or bpo experience
Skills and Competencies: Proficient in customer relationship management software and online travel booking platforms.
Qualities and Traits: Excellent communication skills and attention to detail.
Working Conditions: Standard office environment with potential for remote work opportunities.