Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of no matter who they are or where they are. One customer, one family, one community at a time.
About This Role
This role will provide assistance to local Compliance Operations Supervisor and Compliance Officer. As a Transaction Review Associate, you will primarily be responsible for ensuring that Ria's operations adhere to laws and regulations applicable to the Money Service Business.
Roles & Responsibilities
- Conducting relevant due diligence process which includes of reviewing, analyzing, screening of customer transactions in detecting and preventing of AML/CFT and fraudulent transaction prior to releasing the remittance orders.
- To ensure the transaction order are reviewed and processed within the turnaround time and are adhering to the Ria Compliance SOP, rules and regulation.
- Review customer transactions to assess for suspicious transactional activities and ensure the suspicious activities / transaction are escalated for further investigation within the turn - around time stipulated.
- Review customer information to assess potential matches to name screening hits flagged out by the screening systems and recommend the appropriate treatment of the hits
- Assisting the Line Manager to conduct gaps analysis to identify potential process deficiencies to improve business operations, service quality and unit costs through effective capacity planning, process re-engineering and automation. This includes regular engagement with internal and external stakeholder.
- Review and analyze transactions blocked by the system
- Refer unusual fraud activity to the Compliance Analyst
- Process transactions that have met Ria policies, state laws and regulations
- Maintain records in our databases for review by auditors and regulators
- Serve as a proactive team member in interfacing with our Operations department
- Keep up-to-date with Anti-Money Laundering & Bank Secrecy Act record-keeping, internal recording-keeping, identification, and source of funds requirements
- Provide assistance with inbound and outbound calls
- Perform other duties as assigned or requested
Position Requirements
- Bachelor's Degree minimum
- At least 2 years work experience in the same field.
- Excellent written and verbal communication skills in English.
- The key characteristics this individual must possess are excellent phone etiquette, being detail oriented, problem-solving skills and be able to work well under minimal supervision
- Ability to work well with others, multi-task and thrive in a fast-paced environment
- Preference will be given to candidate's knowledgeable in Compliance, policies, laws and regulations in the money service business industry
- Knowledge and experience in Microsoft Office preferred
- Must be flexible to work on shift, weekends and public holidays.
Perks & Benefits
- Competitive Salary & Allowances
- HMO with Medical & Dental Coverage
- Life Insurance
- Employee Stock Purchase Plan Options
- Paid Vacation / Sick Leave
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at:
http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.
