Job Description

The Transaction Reconciliation Specialist is responsible for ensuring the completeness and accuracy of financial transaction, payment, and settlement records through regular reconciliation and exception management.

Responsibilities:

Conduct daily, weekly, and monthly transaction reconciliations.
Validate payments, settlements, and other fund movements against banking and partner records.
Investigate discrepancies across internal systems, bank statements, CMS, SAP, and partner reports.
Prepare reconciliation reports and escalate outstanding exceptions based on agreed SLAs.
Coordinate with Technology, Product, Customer Support, and other teams to resolve transaction issues.
Monitor transactional data for irregularities and inconsistencies.
Support UAT for new products and system enhancements.
Maintain reconciliation procedures and operational documentation.
Recommend process and system improvements.
Support automation initiatives that improve efficiency and reduce manual reconciliation activities.

Requirements:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
3+ years of settlement and reconciliation experience, ideally within banking, payments, or financial services.
Strong knowledge of settlement and reconciliation processes.
Understanding of relevant financial regulations and compliance requirements.
Excellent attention to detail and strong sense of accountability.
Good written and verbal communication skills.
Strong Microsoft Excel skills is a must.
SAP experience is an advantage.