Job Title: Training Manager US Tax (Six Sigma Green Belt)
Location: Sucat, Metro Manila
Work Setup: Onsite
Shift: Night Shift
Salary: Open Budget
Job Overview
We are seeking an experienced Training Manager with a strong US Tax background to lead training strategy, delivery, and performance improvement initiatives. This role will manage training programs aligned with operational goals, ensuring quality, efficiency, and compliance through Lean Six Sigma methodologies.
Key Responsibilities
- Lead end-to-end training planning, delivery, monitoring, and evaluation
- Design and implement training programs for US Tax processes
- Ensure training effectiveness through metrics, audits, and continuous improvement
- Apply Six Sigma tools to improve training outcomes and operational performance
- Coach trainers and operations leaders to support performance goals
- Collaborate with stakeholders to align training with business requirements
- Maintain training documentation, reports, and compliance standards
MUST-HAVE REQUIREMENTS
Candidates who do not meet ALL criteria below should NOT be endorsed
- Hands-on US Tax experience (required)
- Lean Six Sigma Green Belt certification (must-have)
- Minimum 1 year experience as a Training Manager
- Strong background in training design, delivery, and evaluation
- Proven experience in process improvement and performance metrics
- Excellent communication, facilitation, and stakeholder management skills
- Amenable to onsite work in Sucat and night shift schedule
Nice to Have
- BPO / Shared Services background
- Experience training large or multi-site teams
- Exposure to compliance-driven or regulated environments
