TRAINING MANAGER - Certification

Overview: Join Bureau Veritas, a global leader in testing, inspection, and certification services.

Join our dynamic team as a Training Manager and lead the strategic growth of our training division. This is a high-impact role that combines operational excellence, business acumen, and market leadership to drive revenue growth and customer success.

• To plan for training programs for ALL schemes and collaborate with trainers, and back office team – from training content, materials, date, venue.
• Manage trainers competency and training and liaison with ITC.
• Curate Marketing content for LinkedIn/websites for lead generation. Manage marketing campaign and Salesforce campaign, supported by marketing executive.
• Identify market trends for training and assist in the creation or development of new products, in conjunction with subject matter experts aligned to the business strategy
• Build a team of non-exclusive trainers to back up internal trainers.
• Work with the enterprise and resellers managers to implement fit-for purpose and highly profitable resellers and enterprise strategy
• Cultivate relationships with major industry bodies, and educational or training institutions to promote training.
• Develop and ensure a more strategic customer journey through digital transformation.
• Develop on-demand training with external provider.
• Manage customized training for client's who prefer to do it in-house. – Training program, plan, duration and selling price.
• Be responsible for pricing models and P&L for training business. ( SALES and Revenue)
• Ensure positive customer satisfaction through NPS/post training feedback form.
• Manage Certificate issuance and delivery.
• Sales, Margin, Pipeline and Revenue reporting.
• Coach and Train new Training team members, attract and retain key talents.
• Others to be assigned from time to time.