MAIN PURPOSE OF THE ROLE
Individual contributor with comprehensive knowledge in specific area.
Ability to execute highly complex or specialized projects.
Adapts precedent and may make significant departures from traditional approaches to develop solutions.
Main Responsibilities
- Plans, develops, and implements technical product training programs for customers, and/or employees, and field support
personnel.
- Technical training may include standard, repeatable modules, customized and new product modules.
- Obtains information from customer and technical organizations, engineering, software and product requirements to prepare
training programs.
- Prepares lesson plans and training materials.
- Designs product demonstrations.
- Develops course content.
- Determines methodology.
- Coordinates the development of training aids.
- Conducts training sessions, product demonstrations, and develops criteria for evaluating effectiveness of training activities.
- May utilize trainers with technical expertise.
- May administer tests.
- Continuously revises lesson plans to ensure course material reflect product features, meet new training requirements and to
keep technical information up to date.
- May include military trainers.
