Training and Quality Lead Talent Acquisition

Position Summary:

The Talent Acquisition Lead is responsible for planning, developing, delivering, and

maintaining recruiting strategies and hiring process improvements that support

workforce planning and operational excellence. This role partners with hiring managers,

business leaders, operations, and subject matter experts to identify staffing needs,

assess recruiting performance gaps, monitor hiring standards, and implement

continuous improvement initiatives.

The Talent Acquisition Lead also provides coaching, feedback, and reporting to help

ensure recruiting activities meet established service, compliance, and performance

expectations across the end-to-end full recruiting cycle, including sourcing, screening,

interviewing, selection, offer management, and onboarding.

Key Responsibilities

Training

Develop, update, and maintain training materials, guides, job aids, and process

documentation for Talent Acquisition.

Deliver onboarding, refresher, and process training for recruiters and recruiting

support teams.

Provide training on the full recruiting cycle, including requisition intake, sourcing,

screening, interviewing, offer management, background checks, and onboarding

coordination.

Assess training needs based on recruiter performance, process changes, hiring

goals, and business priorities.

Partner with Talent Acquisition leaders and hiring managers to support recruiter

development and knowledge transfer.

Manage new hire training programs, including scheduling, coordination, delivery,

tracking completion, and ensuring new employees are prepared to successfully

transition into their roles.

Monitor training completion and evaluate learning effectiveness.

Support implementation of new recruiting tools, systems, policies, and workflows.

Quality Assurance

Review recruiter activities, candidate interactions, and recruitment transactions

for accuracy, compliance, timeliness, and service quality.

Evaluate adherence to recruiting process standards, applicant tracking system

requirements, and employment compliance expectations.

Provide constructive feedback and coaching to recruiters and TA leadership.

Identify trends, root causes, and recurring issues impacting recruiting quality,

speed, or candidate experience.

Recommend and support process improvements to enhance efficiency,

compliance, and hiring outcomes.

Leadership & Collaboration

Serve as an expert in Talent Acquisition training, quality, and recruiting process

excellence.

Collaborate with recruiters, TA leadership, and business stakeholders to improve

recruiting effectiveness.

Support change management efforts related to recruiting process updates,

system changes, and policy revisions.

Lead or contribute to special projects related to talent acquisition operations,

quality standards, and recruiting best practices.

Help promote a culture of accountability, continuous learning, and candidate-

focused service.

Qualifications

Bachelor's degree in Human Resources, Business, Education, or related field.

2–5 years of experience in recruitment or training (ideally both).

Strong knowledge of full-cycle recruitment, sourcing tools, and ATS platforms.

Preferred Qualifications

Experience in corporate, agency, or RPO.

Familiarity with instructional design models.

Certification in HR or training (e.g., SHRM-CP, PHR, CPTD).