Job Title: Training & Marketing Support (Brunei-Site)
Role Overview
The Training & Marketing Support is responsible for supporting the planning, coordination, execution, and promotion of training programs. This role ensures smooth training operations, manages certification processes, and develops marketing initiatives to drive training participation and brand visibility.
Key Responsibilities:
Training Marketing & Promotion
- Assist in the development and execution of marketing strategies for training programs.
- Create and manage promotional materials (e.g., social media posts, email campaigns, brochures, and digital ads).
- Coordinate with internal teams to ensure consistent branding and messaging.
- Support lead generation and participant engagement activities.
- Monitor and report on marketing training campaign performance.
Training Certificate Management
- Design, prepare, and issue training certificates to participants.
- Maintain an organized database of issued certificates.
- Ensure accuracy and quality control of all certification documents.
- Handle re-issuance requests and verification of certificates when required.
Training Management & Scheduling
- Plan and coordinate training schedules, including venues, trainers, and participants.
- Maintain and update training calendars and logistics.
- Handle registration processes and participant communication.
- Ensure all training sessions run smoothly with proper documentation and records.
- Coordinate post-training evaluations and feedback collection.
Other Related Duties
- Assist in content creation for training materials where necessary.
- Support event management for workshops, seminars, and corporate training sessions.
- Perform additional duties as assigned by management to support business objectives.
Requirements
- Diploma or Degree in Marketing, Business Administration, Human Resources, or related field.
- 1–3 years of experience in training coordination, marketing, or administrative roles.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office and digital marketing tools.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail, especially in documentation and certification processes.
Preferred Skills
- Experience with Learning Management Systems (LMS).
- Basic graphic design or content creation skills (e.g., Canva, Adobe tools).
- Familiarity with social media management and email marketing platforms.
