Trainer

Job Description :

Bringing smiles is what we do at TTEC… for you and the customer. As a Learning and Development Trainer working in Mandaluyong, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You'll be Doing Do you have a passion to train and guide others towards best practices Do you love helping set someone up for success In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.

You'll report to the Learning and Development Senior Trainer. We're looking for a Trainer to welcome and excite new hires as they start their new careers.

During a Typical Day, You'll

. Inspire and motivate learners to reach for amazing

. Mentor and coach new hires within client training goals and time frames

. Bring your interest in helping others to start their career journeys successfully

. Deliver high quality client product training

What You Bring to the Role

. High school diploma or equivalent

. 6 months or more in training and adult learning or call center experience

. Team building and nurturing an inclusive learning environment

. Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks

. Computer experience

What You Can Expect

. Supportive of your career and professional development

. An inclusive culture and community minded organization where giving back is encouraged

. A global team of curious lifelong learners guided by our company values

. Ask us about our paid time off (PTO) and wellness and healthcare benefits

. And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit www.mybenefits.ttec.com for more information.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.