Job Title: Trainer
Skills: Experience in education, learning & development, training, instructional design
Experience: 2 years
Location: Muntinlupa, Philippines
We at Coforge are hiring a Trainer with the following skillset:
- Minimum of 2 years of experience in training in the BPO.
- Self-directed and takes initiative in tackling problems big and small.
- Excellent team player with experience working cross-collaboratively with multiple stakeholders.
- Clear and effective written, verbal, and visual communication skills.
- Superior organizational, time management, and prioritization skills.
- Experience in education, learning & development, training, instructional design desired.
- Experience with learning management systems (LMS) or similar systems is an advantage.
- Extensive knowledge of instructional design theory and learning principles.
- Proven ability to master the full training cycle.
- Ability to present complex information to a variety of audiences.
- Proficiency in MS Office and in database software.
Responsibilities:
- Execute training across different mediums: in-classroom and eLearning.
- Plan, organize, and implement a range of training activities for new hires as well as current employees of the company.
- Lead in-classroom training for new hires.
- Conduct 1-1's with new hires to provide performance feedback and address any training gaps.
- Assist in the development of learning curricula.
- Monitor linkage between curriculum and improved learner job performance.
- Proactive in mastering skills across different teams.
- Create and maintain single source of truth documentation - workflow processes and standards that efficiently moves training assets through the design and development lifecycle.
- Align and/or develop global processes or workflows the ensure consistency, streamlined efforts, and operational excellence.
- Review training materials to ensure that they are clear, effective, engaging and scalable learner experiences.
- Analyze data to identify opportunities for process, knowledge and communication improvements.
- Manage course translation and localization processes.
- Communicate with stakeholders and ensure team learning solutions are discoverable, accessible and effective.
