Trainer (Full-Time)

Key Responsibilities:

Facilitate instructor-led, hands-on training sessions based on assigned learning programs

Demonstrate practical use cases of Generative AI and automation tools in real workplace scenarios

Guide learners in designing and applying AI-supported workflows to improve efficiency

Promote responsible technology use by integrating data privacy and ethical considerations into

training discussions

Customize and refine training materials to ensure clarity, relevance, and learner engagement

Track learner participation, progress, and completion throughout the training cycle

Provide coaching, feedback, and clarification to support different learning styles

Collaborate with fellow trainers and the training management team to meet learning objectives

Develop activities, exercises, and assessments aligned with course outcomes

Gather feedback and contribute insights to continuously improve training delivery

Perform other learning-related tasks as assigned by the training team

Qualifications:

Minimum of two (2) years of experience in training, teaching, facilitation, mentoring, or coaching

(formal or informal)

Strong presentation and communication skills

No prior experience in Generative AI or automation tools required (all materials & guides provided)

Confident and comfortable using productivity tools such as Google Workspace or Microsoft Office

Availability to conduct face-to-face training sessions in Mandaue City, Cebu

Ability to simplify and explain technical concepts to both technical and non-technical audiences

Willing to comply with company policies, including confidentiality and curriculum usage agreements

Willing to complete internal upskilling programs (training provided at no cost)

Flexible with work schedules, as training hours may vary depending on partner availability

Background in BPO, IT, technology, or digital services is an advantage