Time & Attendance Team Leader | BGC, Taguig

Be a #KaInfoscion and become an ambassador of our core values - CLIFE+S; Client Value, Leadership by Example, Integrity and Transparency, Fairness, Excellence and Stewardship.

Overview of the role but not limited to:

• Lead a team responsible for attendance and leave administration processes.
• Monitor team productivity, quality, and Service Level Agreement (SLA) performance to ensure operational targets are achieved.
• Manage attendance-related escalations and drive timely issue resolution.
• Ensure compliance with company policies, attendance guidelines, and applicable regulatory requirements.
• Conduct performance reviews, coaching sessions, and development planning to support team growth and success.
• Analyze attendance trends and recommend process improvements to enhance operational efficiency.
• Collaborate with Payroll, HR, and Workforce Management teams to support business requirements and service delivery.
• Drive continuous improvement and automation initiatives across Time and Attendance operations.
• Prepare operational reports and present performance updates to stakeholders and leadership teams.

Requirements:

• Bachelor's Degree in any discipline preferred.
• With 4 to 6 years of experience in Time and Attendance, Workforce Management, HR Shared Services, or Payroll Operations.
• Prior leadership or supervisory experience preferred.
• Strong understanding of workforce policies, attendance compliance, and labor regulations.
• Excellent people management and coaching capabilities.
• Strong analytical and problem-solving skills.
• Willing to work in BGC, Taguig.

Our office is located at 19F BGC Corporate Centre, 11th Avenue cor. 30th Street Fort Bonifacio, Taguig City, Philippines.

We value Diversity, Equity, and Belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education.

#Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines