Thai Customer Support Specialist (Php 100,000 Monthly)

BENEFITS :

Paid Training
Performance Incentives
Paid leave convertible into cash
Night differential pay
Annual Increase

JOB DETAILS :

Company Profile: A global provider of customer support and business process solutions, delivering customer experience, technical support, and back-office services to clients worldwide. Committed to innovation, operational excellence, and exceptional customer service.

Position: Thai Customer Support Specialist
Industry: BPO Company
Location: Quezon City
Salary: Php 100,000 Monthly + Php 20,000 Signing Bonus
Work Schedule: Shifting Schedule
Work setup: Work from home setup (Laptop Provided)

Benefits:
HMO
Paid Training
Performance Incentives
Paid leave convertible into cash
Night differential pay
Life Insurance
15 days Sick Leave
15 days Vacation Leave
13th Month Pay
Annual Increase

Requirements:
Filipino nationals who can speak, read, and write in Thai.
Open to Thai nationals with a Permanent Resident Visa in the Philippines.
Open to high school graduates, undergraduates, and bachelor's degree holders.
Customer service experience is an advantage but not required.
Can start as soon as possible.

Responsibilities:
Handle customer inquiries via phone, email, and chat in a professional and timely manner.
Assist Thai customers with order status, product information, returns, and general inquiries.
Resolve customer concerns and complaints related to deliveries while ensuring customer satisfaction.
Monitor and track the delivery process, providing updates when necessary.
Accurately update customer records and transaction details in the system, particularly for Thai-speaking customers.

Recruitment Process:
Language Assessment
Initial Interview (Phone Interview)
Final Interview with the Hiring Manager
Job Offer

:
Send your updated resume to: @.
Contact Person: Ms. Mabel
Mobile Number: 09176382065
WhatsApp: 09176382065
Facebook & Messenger: Kylie Lopez

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