Thai Claims Operations Manager (Work from home set-up)

BENEFITS :

Competitive salary package
Holiday premium pay
Overtime pay
Night differential pay
VISA Processing

JOB DETAILS :

Company Profile: Leading digital information and consulting services provider present to more than 50 countries helping companies using their advanced technology solutions

Position: Thai Claims Management Process Lead
Industry: Multinational IT / Consulting Company
Salary: Php 90,000 - Php 115,000 Monthly
Work Schedule: Dayshift Schedule
Work setup: WORK FROM HOME SET-UP

Benefits:
Competitive salary package
HMO on day 1
Holiday premium pay
Overtime pay
Night differential pay
VISA Processing
Leave Credits
Government Mandated Benefits

Requirements:
Filipino who is proficient in speaking, reading and writing the Thai Language.
Open for Thai National who is in the Philippines and currently holding a tourist visa
Must have a Bachelor Degree in Business and Finance or related course.
Has a familiarity in Excel and SAP must be beginner to intermediate-level.
Must have a work experience for 1-2 years for Claims Management
Can start as soon as possible.

Responsibilities:
Review and resolve customer deductions and disputes, ensuring their validity and accuracy.
Approve credits for valid deductions and provide supporting documents for invalid claims.
Collect overdue payments, send payment reminders, and ensure customers pay on time.
Maintain accurate customer records, account details, and transaction documentation.
Perform basic account reconciliations and maintain the credit team's ledger.
Follow company policies and compliance procedures while building strong relationships with customers and escalating problematic accounts.

Recruitment Process:
Resume Screening
Initial interview with HR
Thai language assessment
Manager's interview
Final interview with the Engagement Head
Job Offer

HOW TO APPLY
Click the APPLY button.
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