Job Description
TELEMARKETING ROLE / AU ACCOUNT
OFFICE BASED
TIME: 7:00 AM - 4:00 PM MANILA TIME
SCHEDULE: MONDAY TO FRIDAY (SATURDAY/SUNDAY OFF)
SALARY RANGE: PHP18000 - PHP25000 / month
LOCATION: Angono, Rizal
We are looking for a motivated Telemarketer to create revenue in a fast-paced atmosphere by cold phoning or answering queries. You will be in charge of persuading current or prospective customers to purchase items or services.
A good telemarketer must be both friendly and persuasive. You must be able to quickly identify the customer's demands and propose solutions that meet those needs. To deal with hostility and complaints, the ideal applicant will also be patient and cool-headed. The purpose is to boost business development by growing the customers of the company.
Responsibilities
Cold call people using a given phone directory to sell products
Answer incoming calls from prospective customers
Use scripts to provide information about product's features, prices etc. and present their benefits
Ask pertinent questions to understand the customer's requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer's personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company's reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Skills And Requirements
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma; BSc/Ba is a plus
