- Placing phone calls, text messaging, emails to past due clients. Responsible for Inbound and Outbound calls
- Organizing customer files and records in the system
- Recording of payments
- Monitor commitment schedule of clients
- Administrative work for the collection department like filing of documents, photocopying, scanning, sorting of documents etc.
- Responsible for account research, including skip tracing ensuring that borrowers contact and information are updated
- Advise customers of necessary actions and strategies for debt repayment and possible legal actions for non-payments and bouncing check issued.
- Persuade customers to pay amounts due or avail easy payment programs like the restructuring and compromise agreement.
- Has relevant work experience in Financing/Banking or any related field.
- Skip Tracing/ Field work.
Job Type: Full-time
Benefits
Company Christmas gift
Promotion to permanent employee
Schedule
8 hour shift
Supplemental Pay
13th month salary
Performance bonus
Quarterly bonus
Education
Bachelor's (Preferred)
Experience
Collection Specialist: 1 year (Preferred)
Financing/Bank: 1 year (Preferred)
