Telco Customer Support Specialist | Great Career Opportunity

Telecommunications Customer Support Specialist

If you enjoy helping customers, solving concerns, and communicating with people, this opportunity could be for you.

Job Responsibilities

• Assist customers with inquiries about telecommunications products and services.
• Handle concerns related to billing, accounts, plans, and service requests.
• Troubleshoot basic service and technical issues.
• Provide accurate information and recommend appropriate solutions.
• Document customer interactions and update account information.
• Deliver a positive customer experience while meeting service quality standards.
  
  

Qualifications

• High School Graduate or Senior High School Graduate.
• No Call Center/BPO experience required
• Good English communication skills.
• Basic computer and navigation skills.
• Customer-service oriented and willing to work onsite.
• Willing to work on a shifting schedule.
  
  

What We Offer

• Competitive salary package
• Paid training
• HMO and healthcare benefits
• Government-mandated benefits
• 13th Month Pay
• Career growth opportunities
• Incentives and employee rewards
  
  

Start your BPO career with us and grow with a global customer experience company!