Telecommunications Customer Support Specialist
If you enjoy helping customers, solving concerns, and communicating with people, this opportunity could be for you.
Job Responsibilities
- Assist customers with inquiries about telecommunications products and services.
- Handle concerns related to billing, accounts, plans, and service requests.
- Troubleshoot basic service and technical issues.
- Provide accurate information and recommend appropriate solutions.
- Document customer interactions and update account information.
- Deliver a positive customer experience while meeting service quality standards.
Qualifications
- High School Graduate or Senior High School Graduate.
- No Call Center/BPO experience required
- Good English communication skills.
- Basic computer and navigation skills.
- Customer-service oriented and willing to work onsite.
- Willing to work on a shifting schedule.
What We Offer
- Competitive salary package
- Paid training
- HMO and healthcare benefits
- Government-mandated benefits
- 13th Month Pay
- Career growth opportunities
- Incentives and employee rewards
Start your BPO career with us and grow with a global customer experience company! 
