Technology Support Engineer

THE WORK: Explore new possibilities and embrace challenges with enthusiasm. You will perform independently and become a subject matter expert while actively participating and contributing in team discussions. Your contributions will help provide effective solutions to work-related problems, reflecting a strong foundation in Workplace Technology Remote Support. Join us in this exciting journey and make a meaningful impact every day.

Drive incident and outage management, investigation, and restoration processes.

Monitor systems and analyze trends to enhance performance and prevent incidents.

Track and facilitate acceptance of changes to production environments.

Operate information technology production services in alignment with management protocols and service level agreements.

Collaborate with colleagues to maintain smooth and efficient technology operations.

HERE'S WHAT YOU WILL NEED:

Intermediate proficiency in Workplace Technology Remote Support.

A minimum of 1 of experience in relevant related skills.

Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Intermediate problem solving skills.

Beginner communication skills.

Intermediate analytical thinking skills.

Beginner adaptability skills.

Intermediate customer service skills.