Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.
About The Opportunity
We are seeking a Technology Enablement Specialist to join the Global Customer Office (GCO) Enablement & Onboarding team. This role is responsible for advancing our business goals by embedding AI into how we design and deliver learning, improving onboarding effectiveness, and driving measurable business impact.
You will play a key role in supporting development of enablement solutions for field readiness, translating onboarding and enablement needs into scalable, AI-powered tools and workflows that accelerate time to productivity and improve quality outcomes across our global GCO organization.
This is an exciting opportunity for someone who enjoys building practical, technology-driven solutions at the intersection of learning, operations, and AI—enhancing how teams learn, perform, and deliver for customers.
What You'll Get To Do
- Translate onboarding and enablement needs into scalable, technology-driven solutions that support learning and performance outcomes.
- Design and implement AI-enabled tools (e.g., ChatGPT, Copilot, automation workflows) to improve learning delivery, efficiency, and productivity.
- Reduce development time and enhance learner experience through automation and intelligent workflows.
- Collaborate with teammates and stakeholders to support alignment of solutions to business goals such as speed to productivity, quality, and adoption.
- Build, test, and continuously improve solutions based on performance data and user feedback.
- Partner with instructional design to embed tools into learning experiences, ensuring solutions are practical and integrated into delivery.
- Build reporting (e.g., dashboards) to measure usage and adoption, effectiveness, and impact of solutions, and iterate based on insights.
- Partner with Program Managers, Instructional Designers, and subject matter experts across Services, Support, and Transformation teams to support enablement initiatives.
- Complete all administrative tasks, including required training, time tracking, project and task updates, status reporting, and communication, accurately and on time.
- Perform other duties as assigned to support Dayforce goals and objectives.
Skills And Experience We Value
- Bachelor's degree in Business, Computer Science, Information Technology, or related field, OR 3+ years of experience in technology enablement, product enablement, or a solutions-focused role in a corporate or professional services environment
- Hands-on experience with Microsoft 365 ecosystem and tools such as Power Automate, Power BI, SharePoint, Teams, Copilot, Outlook and Office applications
- Hands-on experience using AI / LLM tools (e.g., ChatGPT or similar) in business applications
- Experience working with data (e.g., Excel, Power BI, or similar); SQL or database experience is a plus
- Experience with content authoring and management systems (e.g., MadCap or similar) is an asset
- Experience building or supporting automation, workflows, or scalable solutions
- Solid technical foundation with the ability to quickly learn and apply new tools and technologies
- Strong problem-solving skills and ability to translate business needs into practical solutions
- Strong communication skills and ability to collaborate effectively with teammates and stakeholders
- Ability to work independently in a fast-paced, evolving environment
- Interest in emerging technologies and applying them to improve how teams learn and work
What Would Make You Really Stand Out
- Experience applying AI tools to improve workflows, onboarding, or learning solutions
- Experience in SaaS or technology-driven organizations
- Experience supporting onboarding, enablement, or customer-facing teams
- Proven ability to work in ambiguous environments and build practical solutions from the ground up
What's In It For You
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
