Technical support with regards to Windows desktop operating system and servers- Network Client connectivity Windows platform
Software installation or re-installation (licensed software only and Client's standard software)
- Configuration of software drivers of peripheral items
Virus Scanning and removal- Basic diagnostics and troubleshooting of hardware defects
Restoration of files from Backup System when necessary
- Replacement of defective parts o Coordinate warranty claims, repair, or replacement for those units still under warranty with other suppliers o Coordinate and schedule maintenance activities with the appropriate vendor maintenance provide and end-user
Submit documentation report on the current location and status of the unit or hardware that is being repaired- IMAC (Install, Move, Add & Change) is included in the scope of work
Conducting and consolidating daily activity checklist.
Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
- At least 1 year of related experience as IT Support
The Desktop Support Engineer will be under 3 different rotating shift (Morning, afternoon, and graveyard shift) schedules. Overtime is expected.- Willing to work even on weekends, holidays and in any time, he is needed
Must be amenable to work in Ortigas
- Open to work on a Project Based Employment 1yr RENEWABLE CONTRACT
Job Type: Fixed term
Contract length: 12 months
Benefits:
Opportunities for promotion
Schedule: Rotational shift
Supplemental Pay:
Overtime pay
Application Question(s):- Are you willing to work shifting schedule
Are you willing to work in QC
Education:
Experience:
* Technical Support: 1 year (Required)
