Technical Support Specialist

Company Description

Level UP CAD/CAM focuses on empowering CAD/CAM professionals in the digital dental industry by providing education, support, and innovative solutions. The company aims to equip clients with the knowledge and tools needed to enhance their digital workflows, fostering success and efficiency in their laboratories and practices.

Role Description

This is a part-time remote role for a Technical Support Associate at Level UP CAD/CAM. The Technical Support Associate will be responsible for providing desktop computer support, utilizing analytical skills to troubleshoot issues, and offering customer support to clients on technical matters.

Qualifications

• Technical Support and Troubleshooting skills
• Proficiency in Desktop Computers
• Strong Analytical Skills
• Experience in Customer Support
• Excellent problem-solving abilities
• Effective communication skills
• Ability to work independently and remotely
• Knowledge of CAD/CAM technology is a plus
• Associate's degree in a related field is preferred

Willing to work at night Eastern time zone.

We offer 20k for part time role and eventually go full time.

This is a remote position.

Willing to travel for work.