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Technical Support (SaaS)

Ben Edictio Search
1-10 Years
PHP 30,000 - 35,000 per month
Pasay City
Early Applicant
Quick Apply
  • Posted 9 days ago
  • Be among the first 20 applicants

Job Description

Responsibilities:

  • Provide first level support to customers via email and phone.
  • Troubleshoot SaaS applications.
  • Escalate cases to the appropriate support tier when necessary.

 

Qualifications:

  • Bachelor's degree or associate degree in Information Technology or any related field.
  • With 1-2 years of professional experience in supporting SaaS applications.
  • With basic experience in HTML or JavaScript or XML.
  • Good to have experience in Salesforce.
  • Strong written and verbal communication skills
  • Employment Type: direct hire and permanent.
  • Work Schedule: Night Shift 
  • Work Set-up: Hybrid (1-2x onsite a month only)
  • Location: Pasay City

Bachelors/ Degree, Diploma

More Info

Job Type:
Permanent Job
Industry:
BPO
Role:
Other Roles
Function:
Others
Employment Type:
Full time

About Company

Job ID: 151659995

Last Updated: 28-07-2026 02:34:06 AM
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