Description:
With more than 14,000 employees and an 11,000 seat capacity, EGS boasts of a large Philipppine presence in Metro Manila, Clark, Ilocos & Davao servicing US Domestic and International Banking, Healthcare, Publishing, Travel, Telecommunications, Technology, eCommerce / eRetail and Transportation
Duties and Responsibilities:
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customers issues are resolved
- Understands the concept of solution delivered on first contract
Qualifications:
- Must have excellent English communication skills
- Should be at least 18 years old
- Must have completed high school and/or at least one year in college in any field
- Preferably with collections, sales or customer service experience in a call center industry (exposure to international clients would be an advantage)
- Must possess excellent listening and problem-solving skills
- Must have working knowledge of computers and the internet can type 25 wpm
- Ability to multi-task in a fast-paced environment
- Applicants must be willing to work in Quezon City/ Cubao, Quezon City / Bluewave, Marikina / The Fort, Taguig / Sta. Mesa / Alabang, Muntinlupa / Clark, Pampanga / Ilocos / Davao
- Fresh graduates / entry level applicants are encouraged to apply
- Full time positions are available
Requirements:
Skills:
Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner
