Technical Support Professionals for ANDROID ACCOUNT

Description:

Duties and Responsibilities:

A successful candidate will provide customer and technical support through phone, chat and email requests. He/She will independently identify, troubleshoot, document, categorize and replicate customer problems and escalate more complex problems as necessary.

Qualifications:
- At least two (2) years of college education
- Preferably with a minimum of six (6) months call center experience
- Basic knowledge in computers including operating systems, hardware and Internet navigation
- Conversant in the English language
- Strong customer service orientation
- Willing to be assigned in Taguig City on shifting schedules

Requirements:

Skills:
Good Communication (listening, verbal, written), Computer/Technical Literacy, Interpersonal Abilities, Adaptability/Flexibility