Technical Support Engineer

Company Description Kolin Philippines International Inc. is a home appliance company dedicated to bringing comfort, innovation, and reliability to Filipino households. Since 1995, the company has focused on producing energy-efficient, high-quality appliances that make daily living more convenient and enjoyable. Known for its trusted air conditioners and expanding range of modern home solutions, Kolin emphasizes performance, style, and sustainability in its products. The brand is committed to supporting customers as they grow, helping keep their spaces cool, comfortable, and connected, while continuously introducing new innovations and career opportunities.

Do you want to be part of our growing team and experience a fun-filled working environment while enhancing your professional skills for career advancement 

As the company's TECHNICAL SUPPORT ENGINEER, you are responsible for:

• Provide Technical Support to Customers, ASP`s and In-home Technicians
• Conduct Technical Training and Orientation
• Develop Technical Bulletins and Troubleshooting Procedures
• Root Cause Analysis of Product Failures, Technical Investigations and Determine Corrective Actions

To be a TECHNICAL SUPPORT ENGINEER, you must be:

• Graduate of Bachelor of Science in Mechanical Engineering
• Registered M.E. is an advantage but not required
• Preferably with 3 years experience in Technical Support, After-sales Service, Field Service Engineering or troubleshooting of Refrigeration and Air-conditioning Appliance Products
• Has good oral and written communication skills
• Willing to report from Monday to Saturday
• Willing to be assigned in GUADALUPE NUEVO, MAKATI CITY

 As a TECHNICAL SUPPORT ENGINEER, you will receive:

• Basic Salary Range: Php 29,000.00 to Php 30,000.00
• Communication Allowance: Company Line provided
• Performance-Based Bonuses : (PEI) Depending on Achieved Sales Target
• Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)
• HMO : After 6 months ( Regularization)
• Leave Credits : Vacation Leave , Sick Leave, Emergency Leave upon Regularization
• Free Uniform
• Free Pre-Employment Medical Exam
• Monthly Perfect Attendance Incentive
• Birthday Incentive after 1 year
• Merit Increase
• and other company benefits (subject to company policy)
• 2 Days Paid Onboarding Training
• Opportunities for career growth and professional development