Technical Support Engineer
Concentrix- Posted 16 hours ago
- Be among the first 10 applicants
Job Description
Job Title:
Technical Support EngineerJob Description
This evergreen requisition is intended for technology professionals with experience in technical troubleshooting, end-user support, networking, systems, infrastructure, and related IT functions. Candidates will be considered for opportunities based on their technical expertise, experience, and alignment with available business requirements.Potential opportunities may include:
- Helpdesk / Service Desk
- Technical Support
- Desktop / End-User Support
- Network Support / Network Engineering
- Systems / Infrastructure Support
- Application Support
- NOC / IT Operations
- Cloud or Security Support
- Other related technical roles
General Qualifications
- Experience in Technical Support, IT Helpdesk/Service Desk, Networking, Systems, Infrastructure, or other related technology functions.
- Strong technical troubleshooting and problem-solving skills.
- Knowledge of relevant hardware, software, networking, operating systems, or enterprise technologies depending on area of specialization.
- Good verbal and written communication skills.
- Ability to diagnose technical issues and provide appropriate solutions or escalation.
- Customer-service orientation, particularly for user- or client-facing technical roles.
- Relevant IT certifications are an advantage.
- Willingness to work on varying schedules and work arrangements depending on business requirements.
Possible Technical Skills
Experience may include technologies such as Windows/Linux, Microsoft 365, Active Directory, TCP/IP, LAN/WAN, VPN, routing and switching, firewalls, servers, cloud platforms, virtualization, ITSM/ticketing systems, monitoring tools, and other enterprise technologies.
Location:
PHL Quezon City - EXXA Tower, 8th FloorLanguage Requirements:
Time Type:
Full timeMore Info
Key Skills
About Company
Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
