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Technical Support Associate for the Largest Search Engine

Polytechnic University of the Philippines
Fresher
Taguig

This job is no longer accepting applications

Job Description

Description:

Duties and Responsibilities:

  • Provide customer and technical support to customers through inbound phone, chat and email requests.
  • Independently identify, troubleshoot, document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures.

Qualifications:

  • At least 2 years in college education
  • Preferably with minimum of 6months call center experience
  • Basics knowledge in computers including operating systems, hardware and internet.
  • Knowledge in basic networking and software troubleshooting is an advantage.
  • Conversant in the English Language
  • Strong customer service orientation
  • Willing to work in Taguig on shifting schedules

Requirements:

Skills:
Analytical, Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility

More Info

Job Type:
Permanent Job
Industry:
Education/Training
Employment Type:
Full time

About Company

Polytechnic University of the Philippines (PUP&#x3B; Filipino: Politeknikong Unibersidad ng Pilipinas) is a research and coeducational state university in Manila, Philippines. It was founded on 19 October 1904, as the Manila Business School (MBS) and as part of Manila's public school system.

Job ID: 124736755

Last Updated: 05-07-2026 10:41:45 AM
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