Technical Services Technician
- Posted a month ago
- Be among the first 10 applicants
Job Description
Duties and Responsibilities
- Gain working knowledge of the company's products, systems, and services through training and hands-on experience.
- Assist in basic technical presentations and demonstrations of Data Center products and critical facilities solutions .
- Provide first-level technical support to customers via email, phone, and on-site.
- Support senior technicians in installation, deployment, integration, testing, and basic implementation of systems and equipment.
- Perform routine troubleshooting and maintenance tasks under guidance.
- Assist the sales team by providing technical information and on-site support when needed.
- Conduct technical service calls and client visits together with senior staff as required.
- Help maintain positive customer relationships by responding promptly and professionally to technical concerns.
- Perform internal IT support tasks such as system setup, cable management, basic network checks, and equipment inventory.
- Prepare basic service reports and documentation after assigned tasks.
- Follow company policies, safety procedures, and technical standards.
- Perform other technical-related tasks assigned to support daily operations.
- Experience: 0 to 2 years of related technical experience (fresh graduates are welcome)
- Education: Bachelor's Degree or Technical/Vocational background in Engineering, Computer Engineering, IT, Electronics, or related field.
- Technical Skills:Basic understanding of IT infrastructure, Data Center equipment, or technical systems. Willingness to learn installation, troubleshooting, and maintenance procedures.
More Info
Key Skills
About Company
Skills:
Preparation and installation of power supply, Data Encoding, Troubleshooting electrical faults, Maintenance, Commissioning, Basic hand power and diagnostic tools, Electrical Testing
Skills:
Table Games, Preventive Maintenance, Electronic Gaming Machines