Technical Representative, IT Operations (TCF)
Concentrix- Posted 17 days ago
- Be among the first 10 applicants
Job Description
Job Title:
Technical Representative, IT Operations (TCF)Job Description
Technical Representative, IT Operations (TCF)The Technical Representative, IT Operations (TCF) works within established procedures with a moderate degree of supervision and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position requires intermediate knowledge for hardware and software troubleshooting.
Essential Functions/Core Responsibilities
. Coordinate as smart hands with different portfolio and engineering workgroups
. Provide telephony support in performing installation and troubleshooting on telephone sets,
and voice mailboxes
. Perform hardware and software upgrades to peripheral equipment
. Attend to break/fix engagement as required by Situation Management for technology related
problems and issues received from both internal and external clients
. Prepare, maintain and submit reports and applicable records of computer hardware and
software inventory by site and system
. Perform site maintenance and safety checks of assigned equipment
. Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined
by Desktop Engineering
. Perform backup for the onsite servers and technologies
. Complete all assigned, mandatory training within the timeframe provided
. Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or
direct reports
Location:
PHL Manila - San LazaroLanguage Requirements:
Time Type:
Full time2026-12-21More Info
Key Skills
multi-user operating systems
Microsoft patches
software upgrades
voice mailboxes
About Company
Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.