Essential competencies:
- Demonstrated experience as a Technical Product Manager, working in a modern software or product organization (5+ Years)
- Excellent verbal and written communication skills to effectively collaborate with stakeholders, including executives, customers, and team members
- Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value
- Strong analytical skills to collect, analyze, and interpret data to inform product decisions
- Capable of prioritizing features, requirements, and tasks based on customer needs, business goals, and technical feasibility
- Strong problem-solving skills to overcome technical, business, and customer challenges
- Operates with Agile development methodologies, such as Scrum or Kanban, to manage product development and collaborate with engineering teams
- Understanding of programming concepts, including data structures, algorithms, and software design patterns
- Production coding experience with the ability to write and deploy code in commercial environments
- Knowledge of technical architecture, including system design, scalability, and performance optimization
- Bachelor's degree or equivalent qualification required
Preferred skills:
- Proven ability to work effectively with cross-functional teams, including engineering, commercial teams, and senior management
- Experience leading geographically distributed teams
- Familiarity with UX design principles and human centred design methodologies
- Experience with cloud-based technologies, such as SaaS, PaaS, or IaaS
- Familiarity with cloud computing platforms, including AWS, Azure, or Google Cloud
- Experience with agile development methodologies, including Scrum, Kanban, or Lean
Key responsibilities:
- Conduct customer interviews and surveys to gather requirements and craft suitable solutions
- Collaborate with engineering teams to ensure that technical solutions meet product requirements whilst providing technical guidance and oversight to ensure that solutions are technically feasible, scalable, maintainable, and meet quality standards
- Guide the engineering process by managing product backlogs, creating and refining product requirements into user stories with clear acceptance criteria
- Participating in team ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to ensure the engineering team has a clear understanding of product priorities
- Triaging and resolving product-related issues, working with the engineering team to address bugs, and communicating with stakeholders to manage expectations
- Identify upcoming risks and proactively implement strategies to mitigate them, ensuring successful product delivery
- Together with the Product Manager, make trade-off decisions when faced with conflicting priorities, resource constraints, or technical limitations
- Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development
- Analyzing data and metrics to inform product decisions, measure product performance, and identify areas for improvement
- Support a strong culture of knowledge sharing and product decision and design documentation
Department & Position Overview:
- As a Technical Product Manager, you are responsible for equipping your team with detailed technical requirements through a product backlog to build high quality products, delivering to our product roadmaps that align to client's strategic goals.
- Collaborating with cross-functional teams, you are able to take complex business problems and break them into simple, elegant and highly effective user stories, ensuring the end product aligns with the company's mission and vision of becoming a global GovTech champion.
- You are an expert in creating clear and precise customer and outcome focused requirements, you will lead by example and have hands on execution of the product delivery through product backlogs, ensuring that product development practices and backlog align to our roadmaps and our global vision.
