Customer Service Representative – Technical Support
Davao City | Onsite
About The Role
We are hiring Technical Support Representatives in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking to start or grow their career in the BPO industry.
Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with opportunities for career growth.
Job Description
As a Technical Support Representative, you will assist customers with internet, software, account, and technical-related concerns through phone, chat, or email support. You will help customers by providing clear solutions and basic troubleshooting assistance.
Responsibilities
- Assist customers with technical and account-related concerns
- Provide troubleshooting support for internet, software, or account issues
- Guide customers through step-by-step solutions
- Document customer concerns and resolutions accurately
- Escalate complex concerns when needed
- Maintain good customer service and communication
Training & Work Setup
- Paid training provided from Day 1
- Training on technical tools and support processes
- Onsite work setup in Davao City
Qualifications
- High School or Senior High School Graduate
- Open to fresh grads, experience is an advantage
- Good English communication skills
- Basic computer knowledge and problem-solving skills
- Must have stable internet connection at home
- Willing to work onsite in Davao City
Benefits
- Competitive salary package
- Monthly incentives and performance bonuses
- Paid training from Day 1
- Career growth opportunities
- Friendly and supportive work environment
Apply Now
Start your career in technical support and join a growing team in Davao City today.
