Roles and Responsibilities:
- Integration Strategy Development
- Strategic Planning: Develop and maintain a strategic plan for integrating healthcare SaaS products with the customer organization's existing IT infrastructure.
- Roadmap Creation: Create detailed integration roadmaps that align with business goals and technological advancements between customers and product.
- System Design and Architecture
- Solution Design: Design scalable and robust integration solutions that facilitate seamless communication between SaaS product and the customer organization's existing IT infrastructure.
- Architecture Frameworks: Develop integration architecture frameworks, ensuring they meet business requirements and technical constraints.
- Technology and Tools Selection
- Evaluation: Evaluate and select appropriate integration platforms and tools, such as iPaaS (Integration Platform as a Service) solutions like MuleSoft, Dell Boomi, or Microsoft Azure Logic Apps.
- Proof of Concept: Conduct proofs of concept to validate the chosen technologies and their compatibility with existing systems.
- Implementation and Development
- Development Oversight: Oversee the development and implementation of integration solutions, ensuring best practices are followed.
- Configuration and Customization: Configure and customize integration product solutions to meet specific customer business needs and technical requirements.
- Data Management
- Data Integration: Ensure accurate data synchronization and integration between SaaS product and the customer's existing systems.
- Data Mapping and Transformation: Define and manage data mappings and transformations required for seamless data flow.
- Security and Compliance
- Security Standards: Implement and enforce security standards to protect data during integration processes.
- Compliance: Ensure all integration solutions comply with relevant industry regulations and standards, such as GDPR, HIPAA, or SOC 2.
- Monitoring and Troubleshooting
- Performance Monitoring: Implement monitoring solutions to track the performance and health of integration solutions.
- Issue Resolution: Provide advanced troubleshooting for integration issues, ensuring quick resolution to minimize business impact.
- Documentation and Training
- Technical Documentation: Maintain detailed documentation of integration processes, architectures, and configurations.
- Training and Support: Provide training and support to development teams and end-users on integration solutions and best practices.
- Continuous Improvement
- Industry Trends: Stay updated with the latest trends and advancements in SaaS and integration technologies.
- Process Optimization: Continuously evaluate and improve integration processes for better performance and efficiency.
Knowledge and Experience:
- Bachelor's degree in Information Technology, or related discipline. Advanced degree preferred.
- Minimum 5 years of experience with integration experiences and architecture design.
- Healthcare domain knowledge around claims and benefit administration is preferred.
- Fluent English speaker is a must, prefer can speak Philippines language (Filipino) as well.
- Technical Skills:
- Integration Platforms: Proficiency in iPaaS solutions (e.g., MuleSoft, Dell Boomi, Microsoft Azure Logic Apps).
- APIs: Strong knowledge of RESTful and SOAP APIs, as well as experience in API management and development.
- Data Integration Tools: Experience with data integration and ETL tools (e.g., Informatica, Talend).
- Strong knowledge of enterprise integration technologies including messaging (JMS), events, streaming (Kafka)
- Cloud Exposure: Azure cloud is a must.
- Java, Angular, HTML, UML, BPM, Modelling essential
- Technical knowledge of Spring (Boot, Batch, Data, Testing, Messaging, Event)
- Strong knowledge of DevOps, CI/CD, maven/gradle building process
- Experiences working with containers (Docker, Kubernetes)
- Knowledge of Workflow Engine (Camunda) and Rule Engine (Drools)
- Strong knowledge of SQL/NoSQL Database (e.g., Cosmos, PostgreSQL), hibernate
- Familiar with claims and benefit data structure and related industry standard, HL7 FHIR data standard is preferred.
- Analytical Skills
- Problem-Solving: Strong analytical and problem-solving skills to address complex integration challenges.
- Data Analysis: Ability to analyze data flows and transformations to ensure accurate and efficient integration.
- Security Knowledge
- Security Protocols: Understanding of security protocols and best practices for data protection during integration.
- Compliance Standards: Knowledge of industry-specific compliance requirements and standards.
- Communication Skills
- Collaboration: Excellent communication skills to work effectively with cross-functional teams and stakeholders.
- Documentation: Ability to create clear and comprehensive technical documentation.
- Project Management
- Project Planning: Strong project management skills to plan, execute, and oversee integration projects.
- Time Management: Ability to manage multiple projects simultaneously and meet deadlines.
- Continuous Learning
- Adaptability: Willingness to continuously learn and adapt to new technologies and methodologies.
- Innovation: Proactively seek innovative solutions to improve integration processes and outcomes.
- Business Acumen
- Understanding Business Needs: Ability to understand business processes and how integration solutions can enhance them.
- Strategic Thinking: Strategic mindset to align integration solutions with overall business goals.
