Technical Assistant (Solar)

Qualifications:

• College degree in Electrical Engineer w/ atleast 5 years experience in Project Management
• Proven experience as an Executive Assistant, Administrative Assistant, Office Manager, Personal Assistant, or similar role.
• Communicates clearly and professionally with executives, employees, customers, vendors, and contractors.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to learn company-specific software, CRM, project management, and accounting systems.
• Experience in solar, electrical, construction, engineering, home improvement, or renewable energy. Preferably a licensed electrical engineer.

Key Responsibilities

Executive & Administrative Support

• Manage and maintain the executive's calendar, appointments, meetings, and commitments.
• Schedule and coordinate internal and external meetings, including customer, vendor, contractor, and management meetings.
• Prepare meeting agendas, notes, presentations, reports, and other executive documents.
• Monitor emails, messages, and correspondence and prioritize items requiring executive attention.
• Draft, proofread, and organize professional correspondence, letters, proposals, and company communications.
• Maintain organized digital and physical files and records.
• Handle confidential company, employee, customer, and financial information with discretion.
• Coordinate travel arrangements, accommodations, transportation, and itineraries when necessary.
• Prepare reminders and follow-ups to ensure important deadlines and commitments are met.
• Assist the executive with personal or business-related administrative tasks as appropriate.

Business & Operations Support

• Assist leadership with day-to-day business operations and administrative projects.
• Track important company deadlines, contracts, renewals, permits, licenses, and certifications.
• Coordinate communication between leadership and departments such as sales, operations, installation, accounting, and customer service.
• Follow up with employees and managers regarding outstanding tasks and deadlines.
• Help develop and maintain administrative systems and processes to improve efficiency.
• Prepare status reports and summaries for management.
• Assist with implementing company policies, procedures, and organizational initiatives.
• Help identify administrative bottlenecks and recommend improvements.

Solar & Electrical Project Support

• Assist in tracking solar and electrical projects from sales through installation and completion.
• Maintain project schedules and follow up on outstanding requirements.
• Coordinate documentation between customers, sales representatives, project managers, electricians, installers, suppliers, and management.
• Assist with tracking permits, inspections, utility requirements, interconnection documentation, and project-related paperwork.
• Follow up on project milestones, approvals, inspections, and outstanding items.
• Maintain accurate project files and documentation.
• Assist with scheduling site visits, inspections, installations, and other appointments.
• Communicate project updates to leadership and relevant team members.
• Help ensure customers receive timely updates when requested.

Customer & Client Communication

• Serve as a professional point of contact for selected customers and business partners.
• Respond to customer inquiries by phone, email, or other communication channels.
• Route technical, billing, installation, or service questions to the appropriate department.
• Follow up on customer concerns and ensure they are addressed promptly.
• Schedule customer consultations, site visits, inspections, and follow-up appointments.
• Maintain a professional and positive relationship with customers.
• Assist with preparing customer documents, proposals, contracts, and other communications as directed

Financial & Administrative Assistance

• Coordinate with accounting regarding outstanding documents or administrative requirements.
• Assist with tracking company expenses and executive expenses.
• Help maintain records related to customers, vendors, contracts, and payments.
• Prepare basic reports and spreadsheets as requested.
• Maintain confidentiality regarding company financial information.

Human Resources & Team Support

• Assist with employee onboarding and administrative paperwork. (if walang hr)
• Maintain employee files and other confidential documentation as authorized.
• Schedule interviews and coordinate communication with candidates.(if need maghire)
• Assist management with employee meetings, announcements, and company events.
• Help track employee certifications, training, licenses, and required documentation.
• Support internal company communications and administrative initiatives.

Preferred

• Experience in solar, electrical, construction, engineering, home improvement, or renewable energy. Preferably a licensed electrical engineer.
• Experience supporting a business owner, CEO, President, or senior executive.
• Experience with CRM or project management software.
• Experience coordinating projects, contractors, vendors, or field teams.
• Familiarity with solar installation processes, electrical services, permitting, inspections, or utility requirements.
• Basic understanding of business operations and financial administration.

Key Skills & Competencies

• Organization: Able to keep schedules, documents, projects, and priorities organized.
• Communication: Communicates clearly and professionally with executives, employees, customers, vendors, and contractors.
• Problem-Solving: Identifies issues and takes appropriate action before they become larger problems.
• Time Management: Effectively manages competing priorities and deadlines.
• Attention to Detail: Accurately handles documents, schedules, customer information, and project requirements.
• Confidentiality: Maintains strict confidentiality regarding business and personal information.
• Initiative: Anticipates the needs of leadership and takes action without constant supervision.
• Adaptability: Comfortable working in a growing and changing business environment.
• Professionalism: Represents the company and executive leadership in a professional manner.
• Technology: Comfortable learning and using business software, spreadsheets, email, calendars, CRM systems, and other digital tools.