Advancing Technology for Greater Social Impact
Our client is a mission-driven technology company focused on building software solutions that empower organizations to create meaningful impact. By combining data, AI, and innovative platforms, they support teams in making smarter decisions, improving outcomes, and driving positive change across communities worldwide.
Job Description
As a Technical AI Enablement & Workflow Engineer, you design technical specifications, build and refine AI agents, and map end-to-end workflows across commercial systems. You'll translate business needs into scalable, AI-powered solutions while ensuring reliability and governance.
This role sits at the intersection of AI, automation, and business strategy-driving real impact across global teams. Build a long-term global career with Emapta, where top 1% talent thrives in a top 1% environment, gaining exposure to cutting-edge AI systems and high-growth SaaS operations.
Job Overview
Employment type: Full time
Shift: Night shift, Weekends Off
Work setup: Work From Home
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Permanent WFH arrangement
- Fixed weekends off
- Emapta customized laptop with extra monitor and peripherals
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- 1 to 3 years of writing technical specifications, system design documents, or detailed process documentation in a SaaS or technology environment
- Strong technical reasoning skills with the ability to think in systems and anticipate edge cases and failure modes
- Hands-on familiarity with AI systems including prompt engineering, agent workflows, structured outputs, tool calling, and RAG concepts
- Experience working with GTM or commercial tech stacks such as Salesforce, marketing automation, sales engagement, data enrichment, or workflow tools
- Excellent written communication skills for both technical and non-technical audiences
- Comfortable working with ambiguity and iterating in fast-paced environments
- Ability to read and interpret code, APIs, configuration files, and system architectures
- Experience supporting AI agents or automation programs in commercial operations (preferred)
- Familiarity with AI governance frameworks and responsible AI principles (preferred)
- Experience with AWS Bedrock, Anthropic Claude, or similar LLM platforms (preferred)
- Background in GTM processes, sales methodologies, or revenue operations tooling (preferred)
- Experience in high-growth or SaaS environments (preferred)
Your Daily Tasks
Technical Specification & System Design
- Write clear, structured technical specifications for AI agents, automation tools, and end-to-end GTM workflows defining inputs, outputs, dependencies, assumptions, edge cases, and failure modes
- Translate high-level objectives into implementable system logic with explicit decision trees and handoff points
- Produce agent specification documents aligned with governance frameworks including AI-Prime assessments, risk tier classification, and build-vs-buy rationale
- Identify gaps, risks, and ambiguities in underspecified workflows and propose solutions proactively
AI Agent Build Support
- Support configuration, testing, and refinement of AI agents across commercial workflows
- Work hands-on with prompts, system instructions, structured outputs, schemas, tools, and function interfaces
- Execute testing, scenario validation, and regression checks
- Improve agent accuracy and reliability through guardrails, refined instructions, and documented limitations
- Support Tier 0 (prompt engineering) and Tier 1 (low-risk automation) builds, with exposure to Tier 2 orchestration
Workflow Engineering & Automation
- Map end-to-end workflows across the commercial deal cycle
- Document how work moves through systems such as Salesforce, Marketo, Clay, 6Sense, SalesLoft, Gong, and Snowflake
- Identify friction points and recommend improvements aligned with selling methodologies and governance stage-gates
- Design AI-enabled workflows that are operationally sound and maintainable
Technical Documentation & Enablement
- Produce living documentation explaining how AI agents operate, usage guidelines, assumptions, limitations, and troubleshooting steps
- Maintain Agent Registers, Intake forms, and Specification templates
- Write for both technical and semi-technical audiences
- Contribute to enablement materials supporting AI adoption
Cross-Functional Collaboration
- Partner with engineers, operations, enablement, and GTM stakeholders
- Ask precise clarifying questions when requirements are incomplete
- Communicate trade-offs, risks, and recommendations clearly
- Exercise sound judgment in evolving technical environments
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.
Apply now and be part of the #EmaptaEra.
