Team Supervisor

Who We Are

Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients businesses to excel in today's market.

By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful.

Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development.

With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions.

The Opportunity

The Team Leader or Supervisor will oversee a team responsible for executing operational workflows within Amazon Vendor Central for our ChargeGuard Team. This role ensures that team members consistently meet performance standards, adhere to attendance requirements, and deliver high-quality results across all assigned processes.

Key Responsibilities

• Oversees a team handling operational workflows within Amazon Vendor Central.
• Ensures team members meet performance standards, follow attendance requirements, and deliver high-quality results.
• Monitors daily task metrics, including weekend deliverables, to maintain continuous progress and operational accuracy.
• Acts as the primary liaison between the team and clients, ensuring clear communication of requirements, updates, and deliverables.

Experience: Minimum of 2 years Team Lead or Supervisory Experience

Key Skills

• Proficient in Excel, Google Sheets, and similar data management tools
• Strong analytical skills with a focus on data management and interpretation
• Exceptional time management and organizational abilities
• Outstanding interpersonal, communication, and presentation skills, essential for both internal and external collaboration
• Process-oriented mindset with adaptability to process changes; able to effectively communicate adjustments to the team and generate ideas for process improvements
• Skilled in Root Cause Analysis, identifying opportunities for enhancement and driving the team toward higher standards
• Highly accountable and results-driven, with a strong sense of ownership to support team success and seize opportunities

If you're a driven leader with a passion for operational excellence and team success, ChargeGuard offers the perfect opportunity to make a meaningful impact in a fast-paced, growing environment. Join us in driving performance, strengthening client partnerships, and elevating the quality of our deliverables!