Team Leader l Retail Account

Cognizant Technology Solutions Asia Pacific Pte. Ltd.

Cebu City, Central Visayas

3-4 Years

This job is no longer accepting applications

Posted 4 months ago

Job Description

Qualifications:

Bachelor's Degree
3-4 years TL experience
Willing to work in 24x7 environment
Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
Good Analytical & Coordination skills are essential.
Basic Customer service skills
Basic understanding of Computers and Trouble shooting skills required.
Customer service orientation and ability to work in a team
Good interpersonal and communication skills
Customer service orientation and ability to work in a team
Excellent Soft skill, Communications skills (Voice & Email) to handle global customers
Strong keyboard skills
Ability to perform in adverse situations
Amenable to work onsite at Skyrise Cebu IT Park
Amenable to work night shift

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Other Roles

Function:

Others

Employment Type:

Full time

About Company

Cognizant Technology Solutions Asia Pacific Pte. Ltd.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Job ID: 134119681

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