Team Leader – Accounts Receivable (Healthcare)

Company Description

Vee Healthtek is a leading provider of technology-enabled, end-to-end revenue cycle management solutions aimed at maximizing financial outcomes for healthcare providers. By integrating advanced analytics, intelligent automation, and deep domain expertise, Vee Healthtek optimizes the revenue cycle, covering patient access, medical coding, charge capture, claims management, accounts receivable follow-up, and denial prevention. The company's data-driven approach enhances cash flow, reduces revenue leakage, ensures compliance, and boosts operational efficiency. Vee Healthtek's mission is to transform revenue outcomes, not just support revenue cycles.

Role Description

The primary role of this position is to design and implement workflow processes while ensuring the quality of deliverables and the proper execution of projects. The role involves regular interaction with clients and maintaining timely and effective communication at all times. The Team Leader is responsible for monitoring quality standards and providing feedback to individuals or the team, maintaining and regularly updating process documentation, and ensuring all client updates are accurately recorded. Additionally, the role requires proper allocation of work to team members, strict adherence to turnaround times based on agreed SLAs, and active participation in conference calls with clients and top management. Candidates must be willing to work onsite in Ortigas and be amenable to a graveyard shift schedule.

Qualifications

• Graduate of any 4-year course
• Must have 1+ Years of experience as a Supervisor for BPO Healthcare Accounts in US
• Must have 2+ Years of experience with AR Collection/Billing/Denials/Claims/Insurance