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Straive

Team Lead

Straive
Philippines
1-3 Years
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  • Posted 18 hours ago
  • Be among the first 10 applicants
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Job Description

Key Responsibilities

  • Lead and motivate the team to consistently meet customer expectations and service targets (SLAs).
  • Provide regular feedback and development opportunities to improve team skills and performance.
  • Manage daily workflows and monitor interactions to ensure high service standards and policy compliance.

Job Requirements

  • College graduate or at least 2nd year of college
  • Must have 1 year of team lead experience
  • Must have at least 6 months customer service background, voice account
  • Excellent communication both written and oral
  • Proficient in MS Office (Excel, Word) and highly detailed when tracking team performance metrics.

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

About Company

Straive

Job ID: 151014919

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Last Updated: 09-07-2026 08:15:51 PM
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