Hiring: Team Lead – Quality Analyst (GenAI) | Remote (PST/EST)
We're looking for a Team Lead – Quality Analyst to drive data quality excellence across our Generative AI programs. This role combines hands-on quality review, team leadership, and process improvement in a fast-paced environment.
Location: Remote in Mexico (project-based schedule across EST/PST; must be available during PST core hours)
Key Responsibilities:
- Deliver project-specific training to annotators, reviewers, and QA teams
- Review and audit annotated data using sampling, rubric scoring, and error analysis
- Provide actionable feedback and coaching to improve quality performance
- Identify quality trends, recurring issues, and recommend corrective actions
- Conduct pre-delivery sanity checks to ensure data meets quality benchmarks
- Analyze client feedback and perform root cause analysis
- Highlight edge cases and suggest improvements to project guidelines
- Lead refresher sessions and contribute to SOP/process enhancements
- Train, mentor, and track performance of Quality Analysts
Requirements:
- Bachelor's degree (Linguistics, Data Science, or related field)
- 3–5 years in Quality Analysis (AI/ML, NLP, or data annotation preferred)
- 2–3 years of team leadership experience
- Strong analytical skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to interpret complex guidelines and ensure consistent application
- Experience working on Generative AI projects
If you're passionate about quality, AI, and leading high-impact teams, we'd love to connect!
