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Information Professionals Inc

TEAM LEAD - L1.5 OPERATIONS SUPPORT / DATA ANALYST

2-5 Years
PHP 65,000 - 70,000 per month
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Job Description

Qualifications

  • 2 years of experience in Power Apps, Power BI
  • Experience in automated testing and Azure Databricks/CDL is required
  • Solid background in Azure Web Development (Reactjs, Python, SQL)
  • Skilled in ServiceNow, Jira, GitHub, GitHub Actions

Job Details

  • Project-based (6 months initial contract)
  • On-site
  • Work schedule: (1hc) 8am to 5pm / (1hc) 1pm to 10pm
  • Location: Penthouse World Plaza, 5th Ave., Bonifacio Global City, Taguig City
  • 2 headcounts

Responsibilities

  • Monitor ServiceNow and QA DevOps Email for any incidents and standard requested reported/raised for applications
  • Resolve reported issues in PowerApps, Power BI, KNIME Workflow, Azure Cloud, or CDL Databricks within SLAs
  • Complete standard requests for applications Supported (PowerApps, Power BI, KNIME Workflow, Azure Cloud, CDL Databricks)
  • Handover issues or requests from AP to EU or EU to NALA Digital Quality Team
  • Service Reviews and Scorecarding
  • Application Maintenance Processes (Token and certificate renewals, database schema changes, access reviews and clean up)
  • Performing tests for applications (running test scripts, reviewing results, documenting and sharing of results with developers)
  • Monitor the performance of the team.
  • Teach and train the team members, if needed.
  • Provide guidance to the rest of the team (email communications, generic skills, etc.).

Spotlight
  • Health insurance

Bachelors/ Degree

About Company

Information Professionals, Incorporated (IPI) is one of the leading experts in providing Information Technology consulting services and products in the Philippines. Anchored on its ideals of excellence, service and professionalism, IPI is committed to providing a wide range of high quality IT products and services to a variety of industries. Our expertise encompasses a wide array of client-centered, cost-effective and innovative business process solutions and services which enable our partner organizations to achieve long-term productivity, profitability and sustainability.

IPI began its operations in 1986 with its compact team focused on core IT consulting activities. Its competencies, portfolio of services and products grew steadily in the succeeding years, keeping in step with the demands of industry. Today IPI provides a wide range of IT products and services, including industry-specific software development, accounting and human resource management systems, corporate software solutions services, and full IT systems integration. Beyond e-solutions, IPI has remained the IT service provider of choice in the Philippines.

IPI uses an outsourcing strategy which is used to staff a project and respond to business objectives. It enables you to get qualified and experienced personnel to suit your requirements working exclusively on-site or offshore. It is a perfect solution for your seasonal or special projects.

We deliver services to develop, maintain, manage and support applications. Our skilled application professionals help manage fluctuating skill needs, skill gaps and change staffing needs to meet aggressive project timelines.

Job ID: 149253523

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