Team Lead

About Us:

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.

We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.

At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

https://www.weareams.com/

The Role:

What if your skills mattered more than your job title

At AMS, we're building teams that are curious, collaborative, and committed to doing great work. We're looking for a Team Leader - Early Careers and Campus who enjoys learning and values teamwork. If you bring strong team management, coaching, and performance management skills, have a good understanding of campus recruitment, and are confident in stakeholder management and process improvement, and excited to grow in a supportive environment, you might be exactly who we're looking for.

Key Accountabilities:

What you'll do:

• Support recruiters/coordinators to ensure they are meeting relevant targets, including acting as a point of escalation for challenges raised during the recruitment process.
• Mentor recruiters/coordinators to deliver recruitment services and drive hiring manager relationships.
• Provide pastoral care, training guidance, including supporting recruiters/coordinators with their own career paths.
• Maintain regular communication with team members, including conducting regular 1:1s and virtual/in-person team collaboration sessions.
• Resourcing: reviewing workload and capacity to ensure maximum productivity. Leaves
• management to ensure coverage across the season, especially during peak seasons.
• Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements.
• Lead vacancy consultation discussions in partnership with the CSM/SM to agree to
• recruitment plans with hiring managers and document outcomes of the intake meeting.
• Collaborate with campus recruitment team to ensure the delivery of high-quality
• candidate shortlists through to Assessment Centre
• Deliver excellent candidate experience in conjunction with the onsite coordinators and the Philippines team; managing candidate satisfaction with the recruitment experience, from initial interview/assessment center to start date.
• Anticipate potential stakeholder issues within own area of expertise, taking action to
• address, and using judgement to escalate appropriately.
• Create and maintain trusted partner relationships with hiring managers/stakeholders.
• Maintain execution of the end-to-end delivery of campus recruitment services to them, providing counsel, advising through insight and SME knowledge on the recruitment process, and ensuring that timelines are correctly identified and met.
• Lead discussion on attraction strategies, working with CSM/SM and Head of Early Careers/Junior Talent to correctly identify approach based on market and hiring demands.
• Partner with CSM/SM in creating strong partnerships with all internal and external stakeholders, attending regular calls, to build understanding of process and satisfaction in the service.
• Coach and mentor Recruiters and Coordinators on best practice approaches

Skills & Requirements:

• Proven team management experience with a good understanding of campus recruitment
• High level of attention to detail and experience managing high‑volume hiring
• Strong stakeholder management and communication skills
• Banking recruitment experience is a plus
• Amenable to working the US shift (9:00 PM–6:00 AM PHT) and a hybrid setup, with at least two onsite days per month

If you don't meet every requirement but you feel you have the right skills and potential, we want to hear from you.

Why AMS:

At AMS, we come from every walk of life - and that's what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer

• Growth and development focused on your strengths
• The opportunity to develop a career within one of the world's leading organizations specializing in talent and workforce solutions.
• A team that values being Passionate, Bold, and Authentic
• Supportive communities such as our Employee Resource Groups (ERGs)
• Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
• A competitive reward and benefits package (private medical care, life insurance, etc.)
• Flexibility in how and where you work
• Hybrid model

*Details may vary slightly depending on your location, local labour law, etc.

Our statement

We're committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [Confidential Information] or make a member of our Talent Acquisition team aware at any time.