We're Hiring: Talent Operations Manager!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for Business Development Executive to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Talent Operations Manager
Work Arrangement: Work From Office
Location: Philippines - Angeles
Schedule: Mid shift
Job description:
Talent Operations Management
- Meets with stakeholders and hiring managers as needed to provide updates on active roles, challenges, and discuss potential requirements.
- Ensures that recruitment SLAs, metrics, and agreed turnaround times (TATs) are consistently met across all assigned accounts and roles.
- Provides accurate Recruitment Reports (Daily/Weekly) to management in a timely manner.
- Facilitates client interviews of candidates.
- Ensures that Job In-Take Sessions and role calibrations are scheduled with Hiring Managers prior to working on a particular role.
- Works with the RMS Team in conducting market scans for net new roles.
- Reviews endorsements from RMS Partners/Specialists and conducts Behavioral Interviews with candidates.
- Initiates administration and completion of online and written assessments as needed.
- Coordinates scheduling of interviews and communicates hiring results to Hiring Managers.
- Provides timely interview feedback to candidates.
- Makes recommendations to management on offer extensions based on interview outcomes and background investigations.
- Prepares job offers and issues employment contracts to new hires.
- Ensures that offers are aligned with internal pay ranges and are at par with current market rates.
- Ensures that pre-employment documents are submitted by new hires at least one week before the scheduled start date.
- Gathers candidate data for market intelligence purposes and shares insights with the Talent Operations Lead.
- Monitors the daily flow of applicants and ensures all scheduled candidates are accommodated for Behavioral Interviews, Assessments, or Contract Signing.
- Sends End of Day Reports to the Talent Acquisition Team.
- Gathers pre-employment requirements from new hires and is responsible for timely follow-up.
- Responsible for filing and organizing recruitment-related documents; ensures complete Pre-Employment Requirements are endorsed to the Onboarding Team in a timely manner.
- Consolidates the list of new joiners for the New Hire Integration (NHI) class and sends the list to the Training Team.
- Maintains Talent Acquisition Trackers (e.g., Pre-Employment Requirements, CS Recruit) and ensures data accuracy at all times.
Qualifications and requirements:
Education
Experience
- Minimum of 2 years of experience in Talent Acquisition or Recruitment, with at least 1 year in a supervisory or managerial capacity.
- Prior experience in a BPO
- Proven track record in managing high-volume recruitment and niche/senior-level hiring simultaneously.
- Experience working with Applicant Tracking Systems (ATS) and recruitment CRMs
Skills & Competencies
- Strong end-to-end recruitment knowledge including sourcing, screening, behavioral interviewing, offer management, and onboarding handover.
- Excellent stakeholder management and communication skills, both written and verbal.
- Highly organized with strong attention to detail and ability to manage multiple active roles and priorities simultaneously.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and recruitment technology platforms.
- Strong team player with the ability to lead, influence, and collaborate across functions.
Perks & Benefits:
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
