Talent Assessment and Quality Officer

Talent Assessment and Quality Officer (Mid Shift)

Location: Clark, Pampanga

Shift: Mon-Fri, 11AM-8PM PH Time

Arrangement: Hybrid, Full Time

Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and South America, supporting our global clients in the accounting industry.

Primary Objective

The Talent Assessment & Quality Officer is responsible for managing the talent assessment processes for accounting, and specialized one-off roles. This position plays a key role in ensuring the delivery of high-quality, well-matched candidates through rigorous evaluation, structured screening, and consistent alignment with organizational standards. The role involves close collaboration with candidates, the Role Suitability Group, and the Talent Engagement & Client Delivery Team to maintain efficient, accurate, and positive assessment experience.

Key Responsibilities:

+ Quality: Ensure that candidate assessments and submissions meet TOA verification standards through accurate screening and evaluation.

+ Volume & Validity: Deliver a consistent number of qualified, verified candidates to maintain a strong and valid talent pipeline across assigned roles.

+ Drop-Off: Maintain strong candidate engagement throughout the assessment process to reduce attrition and ensure a positive candidate experience.

+ Efficiency: Manage the talent assessment process in a timely manner, ensuring that SLAs are consistently met.

Qualifications / Skills:

+ 3+ Years Experience: Proven expertise in talent assessment, recruitment, and selection, particularly in accounting and specialized one-off roles.

+ Accounting & Specialized Recruitment: Skilled in hiring financial, accounting, and niche roles across all levels, with strong candidate evaluation and assessment capabilities.

+ Effective Communication: Strong ability to clearly convey messages to candidates and internal teams, ensuring alignment and engagement throughout the hiring lifecycle.

+ Tech & ATS Proficiency: Experienced with Mercury, ATS systems, HR databases, and communication tools to manage candidate pipelines efficiently.

+ Recruitment Knowledge & Compliance: Well-versed in recruitment best practices, labor laws, and organizational processes, ensuring compliance and quality delivery.

+ Time & Process Management: Highly organized with the ability to manage multiple roles simultaneously, adhere to SLAs, and meet deadlines.

+ Adaptability & Resilience: Thrives in dynamic and fast-paced environments, managing standard and one-off roles with flexibility and composure.

+ Data-Driven Decision Making: Capable of analyzing recruitment metrics, interview feedback, and candidate data to optimize talent acquisition processes.

+ Educational Background: Holds a Bachelor's degree in Business, HR, or a related field, with continuous learning in talent assessment best practices.

+ Communication: Articulate and persuasive in conveying ideas, able to adapt messages to diverse audiences including candidates and internal teams.

+ Presentation: Confident engaging when conducting interviews, or candidate orientations; able to influence and guide discussions effectively.

+ Intelligence: Sharp problem-solving skills with the ability to assess candidates critically, interpret feedback, and make data-driven decisions.

+ Motivation:Self-driven and proactive, consistently meeting SLAs, managing multiple roles, and taking ownership of end-to-end assessment processes.

+ Ambition: Passionate about delivering high-quality talent solutions and driving client success by supporting candidates career growth with meaningful impact.

+ Leadership: Inclusive and decisive, capable of guiding candidates and collaborating with the Role Suitability and Screening and Talent Engagement & Client Delivery Teams to drive successful outcomes.

What's in it for you

• A competitive salary
• Health Insurance, and Life Insurance coverage
• 21 annual paid leaves
• Annual increase (Annual Performance Review)
• Tenure Recognition Program
• 20+ options of free coffee and chocolate drinks
• Billiards, table tennis, or foosball in our breakout room
• A genuinely diverse, caring, supportive and high achieving team environment.
• Ongoing training, development and career progression opportunities
• Free & conveniently located onsite parking.

We live by our VALUES to cultivate and foster growth and innovation.

BE AWESOME:Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.

KEEP IT REAL:We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.

BRING THE WOW:We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.

DREAM BIG:We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.

Join TOA Global and experience the difference!

We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.