Job Description
Position Overview:
We are seeking a highly motivated and detail-oriented Talent Acquisition Specialist to join our recruitment team, focusing on Support and Leadership Hiring. This role will be responsible for managing the end-to-end recruitment lifecycle, from understanding the hiring needs to onboarding selected candidates. The ideal candidate is not only skilled in sourcing and screening talent but also dedicated to creating a positive candidate experience and building strong partnerships with hiring managers
Key Responsibilities
- Conduct a job briefing call with hiring managers to gain a clear understanding of role requirements, team dynamics, and success profiles
- Develop effective sourcing strategies to attract high-quality candidates for support and leadership roles
- Manage the screening and initial interview process, ensuring candidates are assessed against both technical and behavioral competencies
- Endorse shortlisted candidates to hiring managers and provide thoughtful recommendations to support successful hiring decisions
- Partner with hiring managers throughout the selection process, offering insights on talent market trends, candidate profiles, and hiring best practices
- Lead offer management and negotiation, balancing company compensation structures with candidate expectations to achieve win-win outcomes
- Guide candidates through the onboarding process, ensuring a smooth transition into the company
- Champion a positive candidate experience, ensuring clear, timely, and respectful communication at all stages of the recruitment process
- Maintain strong candidate pipelines and continuously improve sourcing and engagement strategies
Qualifications
- Amenable to work on a fixed-term employment of 6 months
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
- Proven experience in talent acquisition, with a focus on support and leadership hiring in a BPO setting (experience in hiring for workforce, quality, and training roles are preferred but not required)
- Strong organizational skills with the ability to manage multiple requisitions simultaneously
- Knowledgeable in using Workday as an ATS
- Knowledgeable in doing boolean/X-ray search and utilizing the LinkedIn Premium service (preferred but not required)
- Amenable to work on a hybrid work set-up (Mainly in Global One, Eastwood, QC) and on a dayshift schedule
