About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India, Australia, South Africa, Australia, South Africa and Mexico. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies
Job Title: Talent Acquisition Specialist
Job Type: Full Time
Function/Department: Human Resources – Talent Acquisition
Location: Cebu/ Manila, Philippines
Work Mode: Work from Office
Role Description: The Talent Acquisition professional is responsible to support the organization in recruiting top-tier talent in a timely, efficient, and cost-effective manner, while also championing diverse and inclusive hiring practices.
Roles & Responsibilities
- Build and maintain a robust talent pipeline for critical positions, ensuring a proactive approach to talent acquisition.
- Take ownership of end to end recruitment delivery process
- Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.
- Track, measure and achieve defined metrics specific to TA
- Identify improvements to processes for optimal service delivery.
- Increase recruitment efficiency.
- Meet SLAs as per TAT
- Build and maintain a robust talent pipeline for critical positions, ensuring a proactive approach to talent acquisition.
- Engage in talent mapping and succession planning to address future staffing needs
- Compliance to SLAs and meet quality targets
- On time and accurate tracking and publishing of key HR metrics
- Compile and analyze recruitment data and metrics to assess the effectiveness of talent acquisition strategies.
- Provide regular reports and insights to senior management
- Experienced in managing clients, teams and hiring Vendors for bulk /mass hiring
- Responsible for managing recruitment drives independently
- Strong negotiation and strategic thinking skills
- Ability to think innovatively for strategies to address open positions
Preferred Educational Qualifications
Preferred Work Experience
- Stakeholder & Vendor Management
- 4+ years of experience in talent acquisition, recruitment, or a related field, with a proven track record of successfully sourcing and hiring top-tier talent.
Competencies & Skills
- Ability to strategize & demonstrate deep business insight that helps identify & develop strategic opportunities
- Ability to align recruitment strategies with the organization's long-term goals.
- Strong analytical skills to interpret recruitment data and make data-driven decisions.
- Manage multiple tasks, candidates, and projects simultaneously while maintaining attention to detail.
- Fostering partnerships with internal and external stakeholders
- Decision making and problem solving skills
- Excellent Verbal & Written Communication Skills
