Welcome to Dyninno Manila, a San Francisco-based group of companies that has been providing products and services in finance, travel, and entertainment across 50+ markets since 2004. Dyninno is present in Manila with two of its business units: Trevolution and Ecofinance, employing together 300 people.
We are looking for a Talent Acquisition Specialist for a 5-month contractual role to support high-volume hiring in our contact center. This role focuses on executing bulk hiring strategies, sourcing top talent, and ensuring a seamless recruitment process.
Responsibilities - Bulk Hiring Strategy. Develop and execute a comprehensive recruitment strategy for bulk hiring in the contact center, ensuring the timely fulfillment of staffing needs.
- Sourcing and Pipeline Building. Utilize a variety of sourcing methods to build a robust talent pipeline, including online job boards, social media, industry networking, and other creative channels.
- Candidate Screening and Assessment. Conduct thorough screening and assessment of candidates to ensure they meet the requirements of the role, including skills, cultural fit, and competitive target driven performance expectations.
- Collaboration with Hiring Managers. Partner with hiring managers to understand their staffing needs, provide regular updates on recruitment progress, and adjust strategies as needed.
- Employer Branding. Contribute to the development and enhancement of our employer brand to attract top talent. Implement initiatives to improve the candidate's experience throughout the recruitment process.
- Data-Driven Decision Making. Utilize recruitment metrics and data analysis to assess the effectiveness of recruitment strategies, make data-driven decisions, and continuously optimize the hiring effectiveness and process.
- Interview Coordination. Coordinate and conduct interviews with candidates, ensuring a positive and professional candidate experience.
- Offer Management. Close offer process, including negotiation, offer letters, and onboarding logistics.
Requirements - 3 to 6 years of rich volume experience in recruitment, selection, headhunting, full-cycle recruitment, strategic sourcing (End-to-end Talent Acquisition) in a contact center setup.
- Experience in working with a few AI tools for interviewing purposes and ERPs like SAP, PeopleSoft, Workday, Oracle etc.
- Experience in working in a highly competitive and target-driven environment is a plus. And must have hired Sales and Customer Service roles.
- Bachelor's Degree in Human Resource Management, Psychology, Business Management, or equivalent.
- Excellent hold on the English language both – verbal and written along with finesse in communication skills.
- Must be open to work as per business requirements.
Compensation - Very competitive compensation package; negotiable based on demonstrated experience.
- Engagement with a major international group.
- Hands-on experience with industry-defining innovative trends.
- Guaranteed growth for interested individuals.
- International and multicultural experience.
- Unlimited professional development.
- Modern office with all facilities and relaxation areas, located in one of the best and most advanced business areas in Manila.
