Talent Acquisition Shared Services Coordinator

Job Description :

TTEC is seeking a Global Talent Acquisition Coordinator to join our Global Talent Acquisition team based in Novaliches, Philippines.

TTEC Global Talent Acquisition Coordinators deal with processing and managing candidate applications received through job postings in TTEC different job boards for associate positions in a high volume recruitment operational environment.

What you'll be doing

Candidate management tasks involve administrative duties such as moving candidates along the various steps of the application process, completing pre-screening interviews done over the phone, assisting concerns from candidates received through chat, email, or phone, and processing related tasks received from our partner onsite teams.

A Global TA Coordinator will engage candidates coming from different backgrounds as we provide support to the United States, Canada, the United Kingdom, Ireland, Poland, New Zealand, and the Philippines. GTAS support is global in scope and as a high volume recruitment team, requires coordinators to be able to work in various shifts (specifically night and graveyard shifts).

Qualified candidates must be able to deliver on different operational requirements such as meeting targets within deadline, closing hiring quotas, achieving required operational performance metrics, and processing candidate concerns in a timely manner. Effective Global Talent Acquisition Coordinators understand the value of providing excellent candidate experience, has a passion for ensuring that clients expectations are met on a daily basis, and is capable of working in a fast-paced operational environment.

A Global Talent Acquisition Coordinator must be prepared to be measured in different operational metrics, must be capable of meeting the prescribed threshold in performance scorecards for reliability, productivity and quality. Global Talent Acquisition Coordinators maintain professionalism at all times, ensure the quality of their work, and are able to deliver despite the changing shifts, requirements, and the rigors of operating a recruitment business.

The best coordinators can perform under pressure, tight deadlines, consistently multitask, learn and effectively and efficiently use tools, and adapt to business needs without any issues in performance.

What you'll bring to us

• Desire to achieve aggressive recruiting goals under tight deadlines.
• Strong desire to work and support global locations and to be placed in any shift as required by the business need.
• Must have good communication skills and excellent people skills.
• Must have the ability to interview candidates for required performance and skills.
• Must have the ability to learn and use recruitment technologies (Applicant Tracking Systems, Excel, SharePoint, and other internet based systems and tools).
• Has an ability to influence others and inspire candidates.
• Must have strong attention to detail, initiative, a high level of integrity, judgment, and follow-through.
• Must be willing to work in night shift.

What skills you'll need

• Working knowledge of various HC and TTEC systems
• Strong attention to detail, focus and ability to follow standard operating procedures
• Basic knowledge of MS Office applications
• Ability to learn technology quickly

What You Can Expect

• Dedication to your career growth and professional development
• Actively diverse and inclusive culture
• Community-minded organization committed to giving back
• Global team of curious lifelong learners guided by our company values
• And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you